Kathua, September 2, 2026: The Telecom Regulatory Authority of India (TRAI) organized a Consumer Outreach Programme at Government Degree College (GDC), Kathua, on September 2, with the objective of creating awareness among students and faculty members regarding telecom, internet, broadcasting and consumer-related services.
The programme witnessed active participation from representatives of various telecom service providers, including BSNL, Airtel and Vodafone, who interacted with students and faculty members and provided useful information regarding telecom and internet services.
TRAI officials also engaged with the consumers and apprised the participants of their rights, available services, grievance-redressal mechanisms and other important aspects related to telecommunications and broadcasting services.
The interactive session provided an opportunity for students to raise questions and seek clarification on a wide range of issues concerning internet connectivity, telecom services, consumer rights, and broadcasting facilities. The TRAI officials responded to the queries raised by the students and faculty members and explained various provisions and mechanisms available for protecting consumer interests.
More than 130 students, 40 faculty members and representatives of around 30 telecom service providers from different agencies, including BSNL, Vodafone, Airtel and Reliance Jio, attended the programme and actively participated in the interactive session.
Dr. Manohar Lal, Principal, GDC Kathua, was the Chief Guest on the occasion. In his address, he appreciated the initiative of TRAI in reaching out to educational institutions and emphasized the importance of creating awareness among consumers about responsible use of telecom and digital services as well as their rights as consumers.
Dr. Yashpal Sharma, Staff Secretary, formally welcomed the Chief Guest, TRAI officials, representatives of telecom service providers, faculty members and students. He also coordinated the programme and facilitated the interaction between the participants and the resource persons.
The programme was anchored by Dr. Meenakshi, HOD, BBA, who conducted the proceedings in a professional and engaging manner.
The programme concluded with a formal vote of thanks delivered by Mr. Sushil Kumar Bansal, Senior Research Officer, Regional Office, Delhi, Telecom Regulatory Authority of India (TRAI). He expressed gratitude to the Principal, faculty members, students and all participating telecom service providers for their active cooperation and participation in making the Consumer Outreach Programme successful.
The programme proved to be highly informative and interactive, enhancing awareness among students and faculty members about telecom and broadcasting services, consumer rights and the role of TRAI in safeguarding consumer interests.
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