Ganderbal, Oct 25: In her first public outreach programme after assuming charge, Deputy Commissioner Ganderbal Shreya Singhal held a comprehensive public grievance programme in Kangan area of central Kashmir’s Ganderbal district.
During the programme, locals from the area put forth their grievances and highlighted various issues concerning essential services and public infrastructure. The Deputy Commissioner gave a patient hearing to the people and directed the concerned officers to address the issues on priority.
Emphasising responsive and accountable governance, the DC stressed that public grievances must be dealt with promptly and that officers should make every effort to resolve issues on the spot wherever feasible. She directed the concerned departments to take immediate cognisance of the issues raised, ensure timely action and maintain proper follow-up on matters requiring further intervention.
During the interaction, people apprised the Deputy Commissioner of various issues pertaining to road connectivity, irrigation facilities, drinking water shortage, power supply, health and education infrastructure.
“Administration is committed to transparent, citizen-friendly and responsive governance. All genuine grievances will be addressed in a time-bound manner. Directions for resolution of various issues are being issued on the spot, while matters requiring further examination will be referred to the concerned departments,” the DC said.
Speaking to media persons, Deputy Commissioner Ganderbal Shreya Singhal said that public outreach programmes are an important means of bringing the administration closer to the people and ensuring that government services reach citizens at their doorsteps.
“All the public grievances will be resolved on a priority basis,” she said.
DC Ganderbal directed all officers to remain accessible to the public, strengthen field-level coordination and ensure that genuine grievances are addressed without unnecessary delay.
DC Ganderbal said that there are complaints about illegal constructions along the Nallah Sindh and that the matter will be reviewed with the concerned officials and action will be taken against those involved.
Reaffirming her commitment to public service, the DC assured the people that the district administration would remain accessible and responsive to their concerns. She emphasised that effective service delivery, accountability and the welfare of the general public remain the administration’s foremost priorities.
The programme was attended by the Additional District Development Commissioner Ganderbal, General Manager DIC Ganderbal, Sub-Divisional Magistrate Kangan, Assistant Commissioner Panchayat, Assistant Commissioner Development, Chief Education Officer, Chief Medical Officer, concerned departmental heads and Executive Engineers, along with other district and sectoral officers.
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